Global Revenue Operations Project manager

Company Description We’re seeking a Global Revenue Operations Project manager to join our Revenue Operations Projects team. The ideal candidate is a highly organized, action-oriented professional with a strategic mindset, capable of managing cross-functional initiatives across Sales, Customer Success (Post-Sales), and Overlay teams. This role focuses on improving alignment, processes, and end-to-end sales execution across the organization. Key Qualities We’re Looking For • Project Management Expertise – Ability to define scope, set priorities, and manage timelines across multiple stakeholders. • Business Process Understanding – Strong understanding of Sales and Post-Sales processes, customer lifecycle, and operational workflows. • Cross-Functional Leadership – Ability to drive alignment across Sales, Customer Success, and Overlay teams. • Problem-Solving Mindset – Analytical thinker who can identify gaps, propose solutions, and drive process improvements. • Self-Motivated & Adaptable – Comfortable working independently in a fast-paced, dynamic environment. If you enjoy working across teams, driving alignment, and improving end-to-end business processes—we’d love to hear from you. Job Description This role requires a proactive individual who can manage multiple cross-functional initiatives and ensure alignment across the customer lifecycle: • Lead cross-functional projects connecting Sales, Customer Success (Post-Sales), and Overlay teams. • Drive end-to-end process alignment across the customer journey, from opportunity to renewal and expansion. • Identify gaps and inefficiencies in business flows and propose scalable solutions. • Act as a central liaison between Sales, Customer Success, Operations, IT, and other internal teams. • Facilitate coordination across teams to ensure clear ownership, accountability, and execution. • Support the definition and implementation of standardized processes, governance models, and best practices. • Work with stakeholders to define requirements, priorities, and success criteria for key initiatives. • Collect and incorporate feedback from business teams to continuously improve processes and collaboration. • Track project progress, risks, and dependencies, and provide clear status updates to leadership. Qualifications • 3–4+ years of experience as a Project Manager in Sales, Customer Success, Revenue Operations, or similar roles. • Strong experience in cross-functional project management. • Deep understanding of business processes across Sales and Post-Sales environments. • Excellent communication and stakeholder management skills. • Proven ability to manage multiple projects simultaneously and prioritize effectively. • Strong collaboration and interpersonal skills. • Ability to thrive in a fast-paced, dynamic environment. • Proactive, structured, and solution-oriented mindset. • Experience working with Salesforce (Must). • Experience in process design, documentation, and optimization (e.g., process mapping, business requirements) (Must). • Familiarity with project management tools such as JIRA (Advantage).