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Junior Product Support Specialist

Guideline Group

Where
Ramat Gan, Israel, hybrid
Language, from the listing
No Hebrew mentionedA missing mention doesn't mean Hebrew isn't needed. Ask if it matters to you.
Dates
Found 27 Sept 2026
Last checked on the employer's site
1 h ago (6 Oct 2026)
Source
Employer career page (Comeet)

What they ask for

  • Strong technological skills and the ability to quickly learn and work with software systems
  • Clear and professional communication skills
  • Strong customer orientation and service mindset
  • This is a full-time position, 9:00–18:00.

The full listing

Description Hashavim 360 is a leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions. We are looking for a Junior Product Support Specialist to deliver advanced assistance for our software products Key Responsibilities: Manage client onboarding and ensure smooth, effective use Investigate and resolve first and second-level technical incidents Perform in-depth troubleshooting and identify underlying issues Support customers through phone, email, and other communication channels Work with R&D on system-level problems Requirements Strong technological skills and the ability to quickly learn and work with software systems Clear and professional communication skills Strong customer orientation and service mindset This is a full-time position, 9:00–18:00. The role is hybrid, offering flexible and convenient working hours. Our offices are located in central Israel.